Privacy Policy
Scope
This Privacy Policy explains how TikSale (“we”, “us”, “our”) collects, uses, and shares information when you visit our website, contact us, or use our TikTok Shop growth and management services. This Policy applies to our website and services described here. It does not apply to third-party platforms you connect (e.g., TikTok Shop, Shopify, WooCommerce, Amazon) whose own policies govern their use of data.
Information We Collect
- Contact & Business Info: name, email, phone/WhatsApp, brand/store URL, category, country targets, GMV range, and any notes you submit.
- Account/Integration Data: IDs, shop/account handles, catalog data, shipping & fulfillment preferences, and connector details you provide for onboarding.
- Usage & Device Data: pages viewed, links clicked, approximate location, IP, user agent, and referrer; collected via cookies/analytics.
- Communications: messages sent via forms, email, or WhatsApp; meeting notes relevant to delivery of services.
- Creator/Affiliate Ops Data: outreach and performance metadata (e.g., content links, video counts, high-level stats) necessary for service delivery.
How We Collect It
- Directly from you: when you submit forms, book calls, email or message us.
- Automatically: via cookies and similar technologies on our site (see Cookies).
- From third parties (at your direction): when you connect commerce, logistics, or analytics platforms to enable our services.
How We Use Information
- Provide, operate, and improve our services (setup/approvals, listings optimization, creator & affiliate outreach, UGC workflow, Sponsored Ads/GMV Max, CRO, analytics/reporting).
- Respond to inquiries, schedule calls, and provide customer support.
- Analyze site/service performance and prevent fraud/abuse.
- Comply with legal obligations and enforce our Terms of Use.
- With your consent, feature anonymized or authorized success metrics for case studies/portfolio.
Legal Bases (EEA/UK)
Where GDPR/UK GDPR applies, we rely on the following bases: (i) contract (to deliver services you request), (ii) legitimate interests (secure, efficient operation; analytics; B2B communications), (iii) consent where required (e.g., certain cookies/marketing), and (iv) legal obligation (compliance, record-keeping).
Cookies & Tracking
We use essential cookies (for site features) and may use analytics cookies to understand site performance. You can manage cookies via your browser settings. If we implement additional analytics/ads pixels (e.g., TikTok/Meta/Google), we will update this section and obtain consent where required.
Sharing & Disclosure
- Service Providers: hosting, email, analytics, error monitoring, file storage, and similar vendors under confidentiality obligations.
- At Your Direction: platforms and connectors you authorize (e.g., TikTok Shop, Shopify, WooCommerce, Amazon, shipping/fulfillment tools).
- Legal/Compliance: to comply with law, enforce agreements, protect rights, safety, and security.
- Business Transfers: in connection with a merger, acquisition, financing, or sale of assets (we will continue to protect your data as described here).
We do not sell your personal information. We do not share it with third parties for their own direct marketing.
International Transfers
We operate globally. Where information is transferred across borders, we use appropriate safeguards as required by applicable law (e.g., standard contractual clauses, data processing agreements).
Data Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure; please use unique, strong credentials and share access on a need-to-know basis.
Retention
We keep information only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. We may anonymize data for analytics and benchmarking.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your information; object to or restrict certain processing; and withdraw consent where we rely on consent. To exercise rights, contact us (see Contact). We will respond as required by law.
alifornia/US State Disclosures
We do not sell or share personal information as defined by California law. We may process limited personal information for business purposes as a service provider. You can request access or deletion subject to exceptions by contacting us below.
Children
Our website and services are intended for business users. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will take appropriate action.
Changes to This Policy
We may update this Policy from time to time. The “Last updated” date will reflect the latest version. Material changes will apply going forward.
Contact Us
Email: info@thetiksale.com
WhatsApp (fast reply): +1 (226) 785-5731
This page is provided for general information and is not legal advice. Please consult counsel for your specific circumstances.